[Important Notices]Notice of service termination


Unfortunately, we will be ending the ISEKAI service by September 30, 2021.
We deeply apologize for this sudden announcement and for disappointing all of our fans who enjoy the app on a daily basis.

Since starting the service on April 15, 2019, we have aimed to help users enjoy conversations with characters and have held events, maintained conversation features, and worked hard to provide a greater experience.
However, it has become difficult for us to provide a satisfying experience for users, so we have made the difficult decision to end this service.
We highly regret being unable to accomplish our goals and having to make this announcement.

Thank you so much for the huge amount of support we have received over the past two years.


■Schedule Up Until the End of the Service
Announcement regarding the end of the service (this announcement): 3:00 PM on March 1, 2021 (Mon.)

End of sales for the Basic Conversation Paid Version: 3:00 PM on March 31, 2021 (Wed.)

End of sales for the costumes/alarms/alarm frames: 3:00 PM on March 31, 2021 (Wed.)

App update: 3:00 PM on March 31, 2021 (Thur.)
⇒This will be an update to end the sale of paid content.

Final app update: 3:00 PM on September 15, 2021 (Wed.)
⇒This will be an update to end the conversation function.

End of service: 3:00 PM on September 30, 2021 (Thur.)

After March 31st, all users will be unable to make new purchases.
However, users who purchased the paid basic conversation version of the Android app (the subscription version) may be charged for their subscription after April 1st.

If you are charged we will be able to refund or cancel all charges. However, canceling the subscription yourself is the most reliable way to make sure that you will not be charged for it. We kindly ask you to cancel your subscription using the following steps after April 1st and before your subscription is set to be renewed.

1. Access Google Play
2. Select [Subscriptions] from the menu
3. Select [Basic conversation paid version]
* Cancellation is required for each of Megumin and Raphtalia.
4. Select the cancel subscription button

Note:
You will not be able to use the conversation function after September 15, 2021.
After the service ends on September 30, 2021, you will still be able to use the alarms and costumes you purchased, but you will be unable to download the app again if you delete it, so please be careful.
※In regards to the Android version, you will be able to download it again as long as you have downloaded it once before.


We hope you will continue to enjoy the ISEKAI app until its service ends on September 30th.

March 1, 2021
BOOK WALKER Co., Ltd.